Sometimes it’s not always clear whether the implementation of a good business idea is effective or not. Other times the results speak for themselves. Here is one case where success is not in doubt: In July, 2016, Mopar® Express Lane – the quick, convenient, no-appointment-needed quality service offered at many FCA US LLC dealerships – opened its 1,000th location nationwide.
First introduced in the spring of 2008, Mopar Express Lane offers oil change and light maintenance service done fast and done right, the perfect option for business people on the go. Each visit includes a complimentary multipoint vehicle inspection, with a top-to-bottom checkup that helps owners hit the road worry free. Bulbs, wiper blades, batteries, tires and air filters are just a few of more than 30 items inspected during the checkup.
“Reaching our 1,000th operational Mopar Express Lane location reinforces the commitment of our brand and our dealerships to providing a top-notch customer experience,” said Pietro Gorlier, Head of Parts and Service (Mopar), FCA – Global. Gorlier was on hand at the grand opening of the new Express Lane store, located in Bradley, Illinois. “With its premium amenities, this Express Lane sets a new standard in customer service,” Gorlier said.
“We’re honored to open our garage doors today as the 1,000th Mopar Express Lane store,” said store owner David Taylor. “This facility was developed with a customer-centric approach and we trust our clients will love the exclusive amenities, convenient service and the confidence that comes from having their vehicles maintained by factory-trained technicians.”
With 1,000 stores across the country, chances are there is a Mopar Express Lane near you. Stop into one the next time your vehicle – of any make or model – is in need of light maintenance or repair work. In the meantime, please enjoy this video shot at the grand opening of the 1,000th Mopar Express Lane location.